Dorex8 is committed to protecting the personal data of every player who uses our platform. This Privacy Policy explains in plain terms what data we collect, how we use it, who we share it with, and how you can exercise your rights as a data subject — fully in line with applicable data protection principles.
📅 Last Updated: 1 January 2026Dorex8 does not sell, rent, lease, or otherwise commercially exploit your personal data to any third party. Your information is used solely to operate your account and improve your gaming experience.
We clearly disclose every category of data we collect — from registration details and payment records to device identifiers and gameplay activity — so you always know what information we hold on you.
You have the right to access, correct, port, or request deletion of your personal data at any time. Submit a request to our support team and we will respond within a reasonable timeframe.
All data transmitted between your device and Dorex8's servers is protected by 256-bit SSL/TLS encryption. Sensitive information including payment credentials is never stored in plain text.
We use strictly necessary cookies to keep your session active, alongside optional analytics cookies to improve platform performance. You can manage non-essential cookies through your browser settings at any time.
For any privacy-related queries, data subject requests, or concerns regarding how Dorex8 handles your personal information, you can contact us directly at [email protected].
This Privacy Policy ("Policy") describes how Dorex8 ("we", "us", "our", "the Platform") collects, processes, stores, and protects the personal data of individuals ("you", "the User", "the Player") who access or use the services available atdorex8.cam. This Policy applies to all personal data collected through the website, mobile interface, live chat support, email correspondence, and any other channel through which you interact with Dorex8.
Dorex8 is committed to handling your personal data responsibly, lawfully, and in accordance with internationally recognised data protection principles. We collect only the data that is necessary for the purposes described in this Policy, and we process it on clearly defined legal bases.
By registering an account on the Dorex8 platform, making a deposit, or otherwise engaging with our services, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the platform and contact our support team to request account closure.
For the purposes of this Privacy Policy, the following definitions apply:
| Term | Definition |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including but not limited to name, identification number, contact details, location data, and online identifiers. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, adaptation, retrieval, use, disclosure, combination, restriction, erasure, or destruction. |
| "Data Controller" | The entity that determines the purposes and means of processing personal data. For this Policy, the Data Controller is Dorex8 as the operator of dorex8.cam. |
| "Data Processor" | A third-party entity that processes personal data on behalf of Dorex8, such as payment gateway operators, KYC verification services, or analytics providers. |
| "Data Subject" | The natural person to whom the personal data relates — in the context of this Policy, this is the registered Player or website visitor. |
| "Consent" | Freely given, specific, informed, and unambiguous indication of agreement to the processing of personal data, provided by a clear affirmative act. |
| "Cookie" | A small text file stored on a User's device by a web browser, used to retain session information, preferences, and usage analytics. |
Dorex8 acts as the Data Controller in respect of all personal data collected through the dorex8.cam platform. As Data Controller, Dorex8 is responsible for determining the purposes for which personal data is processed and for ensuring that processing activities are conducted lawfully, fairly, and transparently.
For all privacy-related enquiries, data subject access requests, or concerns regarding data processing practices, the Data Controller can be contacted via the support channels listed in Section 16 of this Policy.
Dorex8 collects personal data across the following categories, depending on the nature of your interaction with the platform:
| Data Category | Examples of Data Collected | Collection Trigger |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, MyKad or passport number, photograph | Account registration; KYC verification |
| Contact Data | Email address, mobile phone number, residential address | Account registration; support interactions |
| Financial Data | Payment method type, partial account number, transaction history, deposit and withdrawal amounts in MYR | Deposits; withdrawals; KYC payment verification |
| Account Data | Username, account balance, bonus status, VIP tier, gaming history, bet records | Platform usage; game participation |
| Technical Data | IP address, device type, operating system, browser type, session duration, referring URL | Platform access; session management |
| Communication Data | Live chat transcripts, email correspondence, support ticket content | Customer support interactions |
| Behavioural Data | Game preferences, login frequency, pages visited, promotional responsiveness | Platform analytics; personalisation |
Dorex8 does not intentionally collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) unless specifically required for KYC identity verification purposes, in which case such data is processed with heightened care and restricted access controls.
Dorex8 collects personal data through the following means:
Dorex8 processes your personal data for the following defined and lawful purposes:
Dorex8 processes your personal data on the following legal bases:
Dorex8 does not sell, rent, or commercially trade your personal data. We share personal data only in the following limited circumstances:
As an international online gaming platform, Dorex8 may transfer your personal data to servers, processors, or partners located outside of Malaysia. Where such transfers occur, Dorex8 takes appropriate safeguards to ensure that your data receives an equivalent standard of protection as it would within Malaysia.
Safeguards applied to international transfers include:
By using the Dorex8 platform, you acknowledge and consent to the transfer of your personal data to locations outside Malaysia where this is necessary for the provision of our services.
Dorex8 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following general retention principles apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account plus 5 years post-closure | AML compliance; legal obligation |
| Financial Transaction Records | 7 years from date of transaction | Financial regulatory compliance |
| KYC Documentation | 5 years from account closure | Regulatory requirement |
| Communication Records | 3 years from interaction date | Dispute resolution; legitimate interest |
| Technical / Log Data | 12 months from collection | Security; fraud prevention |
| Marketing Consent Records | Until consent is withdrawn plus 2 years | Consent management obligation |
Following the expiry of the applicable retention period, personal data will be securely deleted or anonymised such that it can no longer be linked to an identifiable individual.
Dorex8 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
The Dorex8 platform uses cookies and similar tracking technologies to provide functional, secure, and personalised user experience. The following categories of cookies may be used:
You can manage or disable non-essential cookies through your web browser settings. Note that disabling certain cookies may affect the functionality of the Dorex8 platform. Most browsers allow you to block or delete cookies via the browser's privacy or settings menu. Please refer to your browser's help documentation for specific instructions.
As a data subject, you hold the following rights with respect to the personal data that Dorex8 holds about you. These rights may be exercised by submitting a written request to our support team via email or live chat:
You have the right to request a copy of the personal data Dorex8 holds about you, along with information about how it is processed and for what purposes.
You have the right to request correction of any inaccurate or incomplete personal data held by Dorex8 without undue delay.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overiding legal obligations that require retention (such as AML record-keeping requirements).
You may request that Dorex8 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have disputed is being verified.
Where processing is based on your consent or a contractual relationship and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
You have the right to object to the processing of your personal data where it is based on Dorex8's legitimate interests, including direct marketing. Upon receipt of a valid objection to marketing, we will cease all such communications immediately.
Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to withdrawal.
Dorex8 will respond to all valid data subject rights requests within 30 days of receipt. Where a request is complex or numerous, we may extend this period by an additional 60 days, in which case we will notify you of the extension and the reasons for it. Dorex8 will not charge a fee for exercising your rights unless a request is manifestly unfounded or excessive.
The Dorex8 platform is strictly intended for use by adults aged21 years and above. Dorex8 does not knowingly collect, process, or retain personal data belonging to individuals under the age of 21.
During the account registration and KYC verification process, Dorex8 takes active measures to verify the age and identity of all registered users. Any account found to belong to a person under the age of 21 will be immediately closed and all associated personal data will be promptly deleted, except where retention is required by applicable law or to process any outstanding financial obligations.
Dorex8 reserves the right to update, amend, or replace this Privacy Policy at any time. Changes may be required to reflect updates in applicable law, changes to our data processing practices, new products or services, or operational changes to the platform.
When material changes are made to this Policy, Dorex8 will update the "Last Updated" date at the top of this document and, where practicable, notify registered users via their registered email address or through a prominent notice on the platform. The revised Policy will take effect immediately upon publication unless otherwise stated.
Your continued use of the Dorex8 platform following notification of any changes constitutes your acceptance of the revised Privacy Policy. If you do not agree with the revised Policy, you should discontinue use of the platform and contact our support team to request account closure and data deletion where applicable.
Dorex8 recommends that you review this Privacy Policy periodically to stay informed about how we handle your personal data. The current version is always accessible at dorex8.cam/privacy-policy.
For any questions, concerns, or requests relating to this Privacy Policy or Dorex8's data processing practices, please contact us through the following channels. All privacy-related queries are handled with priority and escalated to our compliance team:
Available 24 hours a day, 7 days a week, via the live chat function on the Dorex8 platform. Suitable for general privacy queries and time-sensitive requests.
Email: [email protected]
For data subject access requests, erasure requests, and formal privacy complaints. Please include your account username in all email correspondence.
When submitting a data subject rights request, please provide sufficient information to allow us to verify your identity before processing the request. This is to protect the security of your personal data and prevent unauthorised access or modification. Dorex8 aims to acknowledge all privacy requests within 2 business days.
If you have any questions about how Dorex8 handles your personal data, or if you'd like to exercise your data subject rights, our support team is available 24/7 to assist you.
For players aged 21 and above only. Please gamble responsibly. Visit our Responsible Gambling page for support resources.